FAQS

What products do you sell?

We specialise in premium jewellery essentials — iced-out pendants paired with rope chains and luxury bracelets. Every piece is designed to bring a balance of bold street style and timeless elegance.

What materials are your products made from?

Our jewellery is crafted with high-quality material, finished with premium plating to give the luxury experience.

Do pendants come with chains?

Yes. All our pendants are paired with a matching rope chain, included in the price.

Can I wear Aurix Jewellery every day?

Yes — our pieces are designed for daily wear. To keep them looking fresh, we recommend avoiding chemicals, water, and excessive sweat exposure as not all our jewellery is waterproof.

How do I care for my jewellery?

Store pieces in a cool, dry place.
Wipe down with a soft cloth after wearing.
Avoid contact with perfumes, lotions, and sprays to preserve shine

Do you offer different chain lengths?

Yes — most rope chains are available in a range of lengths. Product pages will show the available options so you can pick your perfect fit.

Do bracelets come in different sizes?

Yes — many of our bracelets come in multiple sizes. Please check the product description for exact sizing info before purchasing

Do you ship internationally?

Yes, Aurix Jewellery ships worldwide. Shipping costs and delivery times are calculated at checkout.

How long does delivery take?

UK Orders: Usually 2–5 working days
International Orders: 5–12 working days (depending on location)

What is your return policy?

We accept returns within 14 days of delivery, provided the jewellery is unworn and in its original packaging. For hygiene reasons, worn items cannot be returned.